Stop-Think-Lead: Managing Crucial Situations
Management
ISBN #978-1-959142-95-9
Stop-Think-Lead: Managing Crucial Situations
Gary Rhoads, PhD
David Whitlark, PhD
This resource provides the framework to help students handle management situations that provoke a strong and negative emotional response. Students will learn specific skills, tactics, and attitudes to manage critical situations at work and home. The tactics are framed in a way that makes them memorable, entertaining, and useful. The ultimate skill is the art of tact: making a point without making an enemy by learning to Stop-Think-Lead.
Course Objective
This resource equips students with memorable and entertaining skills to effectively manage emotionally charged management situations, emphasizing the art of tact through the principle of Stop-Think-Lead.
Table of Contents
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