Lean Six Sigma: Enhancing Competitiveness and Customer Value

Supply Chain

ISBN #978-1-952023-86-6

Lean Six Sigma: Enhancing Competitiveness and Customer Value

Ednilson Bernardes, PhD
Stanley Fawcett, PhD
Adegoke Oke, PhD
Yao Jin, PhD
Stephen Rutner, PhD

This interactive resource helps students build practical problem-solving skills through hands-on application of Lean Six Sigma tools and concepts. Students can also earn a Yellow Belt certificate to validate their knowledge and skills.

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Course Objective

Lean Six Sigma is a customer-focused methodology for operational excellence that equips students with tools for effective decision-making and successful implementation.

Topic 1: Competing on Operational Excellence

Topic 2: Lean as Competitive Advantage

Topic 3: Quality as Competitive Advantage

Topic 4: Innovation as Competitive Advantage

Topic 5: Lean Process Design: The Basic Lean Tools

Topic 6: Value Stream Mapping

Topic 7: DMAIC—Define

Topic 8: DMAIC—Measure

Topic 9: DMAIC—Analyze

Topic 10: DMAIC—Improve

Topic 11: DMAIC—Control

Topic 12: Cultivating a Continuous Improvement Culture

Topic 13: Leading Change: The Essence of Lean Six Sigma

Topic 14: Building Momentum for Lean Six Sigma

Topic 15: Lean Six Sigma Across the Supply Chain

Topic 16: The Future of Lean Six Sigma

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